1. Agreement to terms
By creating an account or using ResellerHub, you agree to these Terms of Service. If you do not agree, do not use the service. ResellerHub is operated as a sole trader business based in the United Kingdom.
2. The service
ResellerHub is an inventory management and cross-listing tool that helps you manage product listings across multiple online marketplaces including eBay and Vinted. We provide tools to create, edit, sync, and manage your listings from a single dashboard.
3. Account responsibility
- You must provide accurate information when creating your account.
- You are responsible for keeping your login credentials secure.
- You are responsible for all activity under your account.
- You must be at least 18 years old to use ResellerHub.
- One person or business per account — accounts are not transferable.
4. Subscription and billing
- ResellerHub offers subscription plans billed monthly or annually via Stripe.
- Your subscription renews automatically unless you cancel before the renewal date.
- You can cancel your subscription at any time from your account settings.
- Refunds are handled on a case-by-case basis. Contact support for refund requests.
- We reserve the right to change pricing with at least 30 days notice to existing subscribers.
- Free trial periods, if offered, convert to paid subscriptions at the end of the trial unless cancelled.
5. Acceptable use
You agree not to:
- Use the service for any illegal purpose or to list prohibited items.
- Attempt to access other users' accounts or data.
- Reverse-engineer, decompile, or disassemble the service.
- Use automated tools to scrape or overload the service.
- Resell or redistribute access to ResellerHub without permission.
- Violate the terms of service of connected marketplaces (eBay, Vinted, etc.).
6. Third-party platforms
ResellerHub integrates with third-party platforms including eBay and Vinted. These platforms have their own terms of service and policies that you must comply with independently. We are not responsible for:
- Changes to third-party APIs that may affect functionality.
- Account suspensions or restrictions imposed by eBay, Vinted, or other platforms.
- Data handling by third-party platforms once information is sent to them.
- Downtime or errors on third-party platforms.
7. Your data and content
- You retain ownership of all content you upload (product data, photos, descriptions).
- You grant us a licence to store, process, and transmit your content as needed to provide the service.
- You are responsible for ensuring you have the right to use any content you upload.
- See our Privacy Policy for details on how we handle your data.
8. Limitation of liability
ResellerHub is provided "as is" without warranties of any kind, either express or implied. To the maximum extent permitted by UK law:
- We are not liable for any lost profits, data loss, or indirect damages arising from your use of the service.
- Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.
- We are not responsible for errors in listings posted to third-party platforms.
- We do not guarantee uninterrupted or error-free service.
9. Termination
- You may close your account at any time by contacting support.
- We may suspend or terminate your account if you violate these terms.
- On termination, your data will be deleted within 30 days unless required by law.
- Sections on liability, indemnification, and governing law survive termination.
10. Changes to terms
We may update these terms from time to time. We will notify you of material changes by email or through the app at least 14 days before they take effect. Continued use of ResellerHub after changes take effect constitutes acceptance of the updated terms.
11. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.